IBM plans to replace 7,800 jobs with AI over time, pauses hiring certain positions

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Article written by Benj Edwards, via

Krishna said that hiring in back-office functions like human resources will be suspended or slowed, affecting roughly 26,000 non-customer-facing roles.
The announcement comes at a time when generative AI chatbots like ChatGPT have stirred anxiety about the future of human jobs.
In March, Goldman Sachs released a report estimating that generative AI may “expose” 300 million jobs to automation, which means those roles might be reduced or replaced by AI systems.
But this current hype cycle around generative AI might not be especially different from historical labor market transformations that have taken place due to increasing automation.
Despite the anticipated workforce reduction in specific roles, IBM has continued to hire for software development and customer-facing roles.

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